Genius : Judith Glazer's Dad

Recounting her and her siblings' first summer camp in Mexico :

What took us to Mexico is an even more fascinating story. My father was a dentist - and he had an idea that seemed impossible to many. He went to the State Department and proposed his outrageous idea and it became a reality. My father was a very innovative dentist - inventing tools and new practices in his field. He taught at Temple Dental School, in addition to having his own practice. But that wasn't enough. My f said to the State Dept, "I would like to bring dentistry around the world." When he returned from his visit to Washington, he told us he was going to be the first dental ambassador from teh US and he was going to travel around the w teaching dentistry. Spending summer at Instituto Americano was our first-hand experience of what this meant. Over the years, our father taught himself seven languages, and he and my mother, his dental hyg. , and the love of his life, visited more than 18 countries, where they lectured and taught and created a bridge from the US to other countries, other leaders and other cultures. Conversations that shape our history : When my f was young, he stuttered. He suffered in school - didn't build deep friendships. Then, he had a miracle teacher. She had conversations with him in a way no one else had, made him feel whole and he found the courage to take on the lead role in the school play. He stopped stuttering after that. Because of this teacher's special relationship with my f and because of the powerful and transformational conversations they had together, the path of his life changed forever. My f went on to become the head of the debating team at college and the valedictorian of his class. He did fulfil his dream of bringing dentistry to the world and, when he visited each country, he gave presentations and keynotes in the native language. 

Judith :

Conversational Intelligence is about creating an ongoing dialogue with others to explore our maps which I refer to as our movies and to stay in touch with one another's evolution of thinking as we work together to achieve shared goals.

1. Build rapport
2. Listen wo judgement
3. Ask discovery questions (curiosity) 
4. Reinforcing success
5. Dramatizing the message.

Judith's model for restoring trust :

1. Transparency - quelling fear. Calm the amygdala. Be open and communicate. Talk openly about threats and fears that get in the way to trust :
2. Relationship - refocus on actions that build trust - extend the olive branch, even with foes. Engage the heart-brain.
3. Understanding - sharing and understanding needs/emotions, be inclusive, take lead, invite ppl into inner circle. Reframe uncomfortable conversations as opportunities to get others' minds.
4. Shared success - create strategies for mutual success. Focus on co-creating vision of success. Shape conversations to enable you to put conflicts and issues on the table without fear of retribution and reappraisal
5. Test assumptions and tell the truth. 

She's pretty modest, not letting on that she was reading medical books at age 11. If I had to find a reason, I'd say it was overwork that lost her to pancreatic cancer at 72. RIP.